CIO strategy
Today's CIOs, CTOs, CDOs and other IT leaders must tackle constantly evolving challenges. Get critical news, guides and tips on how to excel in business and technology leadership. Topics include CIO strategy, business disruption, hybrid workforces, change management, cross-departmental collaboration, and how to lead projects related to metaverse, AI, and blockchain.
Top Stories
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Feature
27 Jun 2023
What is the metaverse? An explanation and in-depth guide
The metaverse is described as the inevitable evolution of the internet. But what exactly is the metaverse, and what will it become? Learn what businesses need to know now. Continue Reading
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Feature
20 Jun 2023
Customer success vs. account management: How do they differ?
Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading
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News
19 Jun 2023
Supreme Court sidesteps Section 230 -- for now
Although the Supreme Court's recent decisions in cases against Twitter and Google avoided ruling on Section 230, the issue will likely be in front of the justices again soon. Continue Reading
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News
15 Jun 2023
Server prices drop while cloud costs rise in PPI data
The U.S. government's latest inflation reading shows moderating hardware prices, which spiked in mid-2022. Cloud costs, however, have been moving in the opposite direction. Continue Reading
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News
15 Jun 2023
Metaverse hype stalls while VR, AR technology advances
The metaverse hype has died down, but new advancements in virtual reality technology like Apple's new headset are regenerating some interest. Continue Reading
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News
14 Jun 2023
US won't follow in EU's footsteps with AI regulation
While the European Union tries to get in front of how companies use AI by adopting regulatory measures, the U.S. could take a different tack -- litigation. Continue Reading
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News
14 Jun 2023
Global cooperation on tech standards is falling apart
Increasing cooperation between the U.S. and EU on global tech standards will enable rather than hurt competition with China, experts argue. Continue Reading
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Feature
13 Jun 2023
7 essential goal achievement tips for project managers
Great explorers had to achieve goals and manage their teams through complexity and into the unknown just as project managers must do today. Learn from one such explorer. Continue Reading
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News
08 Jun 2023
U.S. doesn't need a new AI regulator, experts argue
Instead of establishing a new AI regulator in the U.S., it's crucial for existing agencies to conduct a review and determine their existing capacity for handling AI-related cases. Continue Reading
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Tip
08 Jun 2023
RFI vs. RFP vs. RFQ: What are the differences?
A request for information, a request for proposal and a request for quote are critical documents for procurement. Learn what differentiates each one and when to use them. Continue Reading
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News
07 Jun 2023
U.S.-China relations hinge on shifting reactionary mindset
Rep. Andy Kim said the U.S. needs to become more proactive in its relationship with China amid growing tensions between the two countries. Continue Reading
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Feature
07 Jun 2023
Cloud computing's real-world environmental impact
As more companies amp up their reliance on cloud computing, they may overlook environmental impacts. Here's why that's a bad idea. Continue Reading
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News
05 Jun 2023
Experts doubt U.S. retaliation following China's Micron ban
The Biden administration likely won't retaliate for China's Micron Technology ban but will continue to play the long game garnering independence from China in semiconductor chips. Continue Reading
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Tip
02 Jun 2023
How to write an RFP for a software purchase, with template
Software buying teams should understand how to create an effective RFP. Here's a look at what components to include, along with a free, customizable template. Continue Reading
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Opinion
01 Jun 2023
Sustainability highlights from Dell Technologies World 2023
At Dell Technologies World 2023, company reps discussed sustainability and showed some areas where the company has advanced. But making progress is no straightforward journey. Continue Reading
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Feature
01 Jun 2023
4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language. Continue Reading
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Feature
30 May 2023
CO2 vs. CO2e: What is the difference and why does it matter?
Understanding the differences between CO2 and CO2e can help businesses more accurately understand the emissions they generate. Continue Reading
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News
24 May 2023
White House seeks public comment on national AI strategy
The White House wants to know about AI risks and benefits, as well as specific measures such as regulation that might help mitigate those risks. Continue Reading
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News
23 May 2023
Meta fine highlights EU, US data sharing challenges
Until the new EU-U.S. Data Privacy Framework is established, Meta's $1.2 billion euro fine should serve as a warning to U.S. businesses handling EU personal data. Continue Reading
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News
23 May 2023
States act while Congress stalls on AI regulations
States are making moves on artificial intelligence regulations while Congress debates the best path forward. Continue Reading
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News
19 May 2023
Early-stage companies pursue the practical at CIO event
Startups in the MIT Sloan CIO Symposium's Innovation Showcase said their offerings tackle key enterprise IT concerns, from automating manual processes to cutting cloud costs. Continue Reading
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Feature
19 May 2023
4 tips CIOs can use to drive change management
CIOs and IT leaders should be key drivers of change management programs. Learn valuable tips for navigating complexity and scaling technology rollouts. Continue Reading
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News
18 May 2023
FTC warns businesses about biometric information use
The Federal Trade Commission said businesses will be held accountable for the way they use consumers' biometric information. Continue Reading
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Feature
18 May 2023
3 enterprise data management strategy tips
Data is a valuable asset for any company, but IT leaders need to avoid common pitfalls. Experts give advice on how to improve an enterprise data management strategy. Continue Reading
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Feature
18 May 2023
How one CIO drives business transformation through tech
Tom Peck, CIDO at Sysco, shares valuable insights into the key role that CIOs play as a transformation driver while managing emerging technologies such as AI. Continue Reading
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News
16 May 2023
CIOs take on organizational adaptability, resilience
CIOs and other tech executives are bracing their organizations to remain flexible in a period of unpredictable developments and bounce back when they take a punch. Continue Reading
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News
16 May 2023
OpenAI CEO advocates for AI regulation
To mitigate harms caused by artificial intelligence, industry leaders including OpenAI CEO Sam Altman said regulation will be necessary. Continue Reading
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News
15 May 2023
Partner ecosystem upbeat on market prospects, generative AI
Service providers express optimism despite the continuing economic uncertainty, looking to emerging technologies and services stalwarts such as cyber and cloud. Continue Reading
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Feature
12 May 2023
Explore the impact of quantum computing on cryptography
When quantum computers become available, lots of encryption types will be vulnerable. Learn why, and what's being researched, to navigate post-quantum cryptography. Continue Reading
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News
11 May 2023
FTC examines competition in cloud computing
The Federal Trade Commission is examining the impact of a handful of big tech companies such as Amazon, Microsoft and Google providing a large portion of cloud services. Continue Reading
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Guest Post
11 May 2023
Responsible innovation: 5 questions tech leaders must ask
For too long, innovation has occurred at the expense of environmental and social sustainability. Today's leaders must now prioritize responsible innovation. Learn how. Continue Reading
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News
11 May 2023
U.S. debt crisis could hit government contractors hard
Government contractors should prepare now for the U.S. to default on its debt, which would result in halted payments among other challenges. Continue Reading
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Feature
10 May 2023
Virtual leadership styles: transformational vs. transactional
The differences between transformational and transactional leadership styles matter for virtual teams. Leaders and managers should understand each approach's key characteristics. Continue Reading
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News
05 May 2023
New bill aims to break up digital advertising market
The bipartisan AMERICA Act aims to introduce more competition into the digital advertising market that U.S. senators believe is largely dominated by tech giants. Continue Reading
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Feature
05 May 2023
MIT-CIO event explores digital resilience amid disruption
Allan Tate, executive chair of the MIT Sloan CIO Symposium, shares an overview of the 2023 event, including focus areas such as cybersecurity and tech evaluation. Continue Reading
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News
04 May 2023
Responsible AI helps reduce ethical, legal risks
Generative AI is opening companies up to new risks. But experts at EmTech Digital argue that incorporating responsible AI into decision making could mitigate exposure. Continue Reading
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News
04 May 2023
Top tech firms agree to help White House probe AI risks
Microsoft, Google and OpenAI are among a group of AI developers that will participate in a public assessment of their generative AI models in August. Continue Reading
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Guest Post
04 May 2023
Generative AI in the enterprise: Lessons learned
The use of generative AI in the enterprise is changing software interactions and customer engagement. Four use cases can help IT leaders better understand the tech's potential. Continue Reading
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News
28 Apr 2023
AI policy advisory group talks competition in draft report
The National AI Advisory Committee's first draft report points out how investing in AI research and development can help the U.S. stay competitive. Continue Reading
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Tip
27 Apr 2023
7 generative AI challenges that businesses should consider
The promise of revolutionary, content-generating AI models has a flip side: the perils of misuse, algorithmic bias, technical complexity and workforce restructuring. Continue Reading
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News
26 Apr 2023
ChatGPT use policy up to businesses as regulators struggle
As regulators struggle to keep up with emerging AI tech such as ChatGPT, businesses will be responsible for creating use policies to protect against potential risks. Continue Reading
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News
25 Apr 2023
Federal agencies promise action against 'AI-driven harm'
Federal enforcement agencies cracked down on artificial intelligence systems Tuesday, noting that the same consumer protection laws preventing bias and discrimination apply to AI. Continue Reading
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Feature
24 Apr 2023
How the pandemic changed tech investments and CIO strategy
COVID-19 drove widespread adoption of cloud and remote work technologies. Here's what CIOs need to know about investing in AI and other new technologies for the future. Continue Reading
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Guest Post
24 Apr 2023
The CIO's role in leading organizational change
There's room for IT leaders to support a business transformation by keeping the focus on people. Discover why CIOs are critical to organizational change. Continue Reading
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Tip
24 Apr 2023
Smart contracts, blockchain and decentralized computing
Industries such as manufacturing and finance are turning to decentralized computing technologies, in the form of smart contracts and blockchains, to solve complex problems. Continue Reading
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Infographic
21 Apr 2023
Infographic: Why sustainable business practices are important
Companies have more and more reasons to focus on sustainability. Here's a look at some of those and why greening IT should be part of that effort. Continue Reading
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Tip
20 Apr 2023
12 tips for evaluating RFP responses
Buying teams should streamline the request for proposals process to find a suitable vendor. These tips can help an organization evaluate RFP responses effectively. Continue Reading
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Guest Post
20 Apr 2023
Why IT leaders are the emerging champions of sustainability
Enterprise technology has both a negative and positive impact on sustainability. Learn how IT leaders can help reduce the negative effects and amplify the positive ones. Continue Reading
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Feature
20 Apr 2023
Silicon Valley Bank collapse explained: What you need to know
Not all banks cater to startup companies. Silicon Valley Bank specialized in the tech startup industry but was not prepared for a bank run as companies started burning more cash. Continue Reading
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News
20 Apr 2023
U.S. senator says pausing AI development a risk to U.S.
Pausing AI development would hinder U.S. competitiveness and cede advancement to foreign adversaries, according to experts speaking during a Senate subcommittee hearing. Continue Reading
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Feature
20 Apr 2023
5 IT sustainability approaches to consider
IT plays a crucial role as companies prioritize ESG efforts. These five sustainability approaches could help organizations reduce long-term environmental effects. Continue Reading
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Feature
20 Apr 2023
5 ESG benefits for businesses
ESG programs help businesses attract investors, build customer loyalty, improve financial performance, make operations sustainable and gain a competitive edge. Continue Reading
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Tip
19 Apr 2023
7 top generative AI benefits for business
This rapidly evolving artificial intelligence field has the potential to help organizations quickly generate content, improve customer service and develop new products. Continue Reading
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Feature
19 Apr 2023
ESG strategy and management: Complete guide for businesses
ESG initiatives can help boost business success. This guide takes an in-depth look at creating and managing an ESG strategy to benefit a company and its various stakeholders. Continue Reading
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News
14 Apr 2023
Tech pricing dips slightly in March as broader PPI declines
Servers, storage and professional services all saw decreases in the U.S. government's latest inflation update. Will prices continue to drop or repeat last year's volatility? Continue Reading
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News
13 Apr 2023
AI rules take center stage amid growing ChatGPT concerns
As countries grapple with regulating artificial intelligence tools such as ChatGPT, businesses should prepare for the likelihood of future regulations. Continue Reading
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Feature
10 Apr 2023
IT spending priorities point to cyber, cloud and data
TechTarget's survey of IT professionals underlines the continued importance of security and cloud initiatives, as well as increased interest in data management and governance. Continue Reading
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Feature
10 Apr 2023
Sustainability and ESG glossary: 52 terms to know
Sustainable strategies require basic understanding of the fundamentals. Business leaders and IT teams can benefit from this list of essential sustainability terms and ESG concepts. Continue Reading
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News
07 Apr 2023
Minority access to federal contracts needs improvement
Broadening geographic distribution of federal contracts is one way to help minority and small business access, experts said during a Brookings Institution webinar. Continue Reading
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News
06 Apr 2023
RESTRICT Act targets IT products beyond U.S. TikTok ban
The RESTRICT Act could face implementation challenges if passed into law, given how it targets IT products owned by foreign countries, including Russia and China. Continue Reading
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Feature
04 Apr 2023
5 ways organizations can address the social factors of ESG
The social factors of ESG have become more prominent. Here's what they involve and how companies can take tangible actions to address social issues in ESG programs. Continue Reading
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Tip
31 Mar 2023
5 best practices for a sustainable marketing strategy
Sustainable marketing can boost brand loyalty, but marketers need an effective strategy. Brands should commit to a larger purpose, take a long-term approach and remain consistent. Continue Reading
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News
31 Mar 2023
Effort to pause AI development lands with thud in Washington
Rapidly advancing AI systems are dangerous, according to Tesla's Elon Musk and Apple's Steve Wozniak. So far, policymakers have yet to respond to the letter. Continue Reading
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Feature
31 Mar 2023
ESG metrics: Tips and examples for measuring ESG performance
ESG metrics measure performance on environmental, social and governance issues. Here's how they can benefit companies, plus tips on using them effectively. Continue Reading
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News
30 Mar 2023
The call for an AI pause points to a major concern
The call to stop creating LLMs for six months comes as AI systems become more powerful and are moving too fast. There's a need to address data and privacy concerns. Continue Reading
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News
30 Mar 2023
Digital Markets Act could usher in big changes to big tech
The EU's Digital Markets Act will be fully in effect by March 2024. Companies that fail to comply could receive fines of up to 10% of their annual global revenue. Continue Reading
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Guest Post
28 Mar 2023
3 strategies CIOs can use to improve IT's efficiency
In uncertain times, CIOs need to take appropriate measures to improve IT efficiency. These practical strategies can also strengthen an organization's long-term goals. Continue Reading
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Feature
28 Mar 2023
Top 10 enterprise technology trends for 2023
IT investments underpin an organizational performance and help businesses gain a competitive edge. That's why CIOs and IT leaders should know the top enterprise tech trends. Continue Reading
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Feature
27 Mar 2023
IT leaders drive evolution of digital transformation
Some CIOs are redefining digital transformation, while others abandon the term. What comes next will feature smaller projects, higher levels of automation and a dose of pragmatism. Continue Reading
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News
24 Mar 2023
Proposed federal budget seeks CHIPS and Science Act funding
Emerging technology research, including in climate science and clean energy, tops Biden's tech investments in his proposed federal budget for fiscal year 2024. Continue Reading
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News
23 Mar 2023
U.S. policymakers press TikTok CEO on China's data access
U.S. lawmakers questioned TikTok CEO Shou Chew about China's access to U.S. data and how TikTok plans to mitigate concerns about the spread of harmful content on the platform. Continue Reading
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News
21 Mar 2023
Tech competition with China remains top of mind for U.S.
U.S. competition with China on technology has advanced beyond legislation as the Biden administration mulls rules for limiting investments in the Chinese tech sector. Continue Reading
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Feature
20 Mar 2023
Will data centers become obsolete?
Many organizations want to simplify or scale down their data centers -- but they won't disappear. Admins can examine as-a-service options and cloud to offload some applications. Continue Reading
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Feature
17 Mar 2023
10 key ESG and sustainability trends, ideas for companies
From consumers to employees to investors, more people are choosing companies that prioritize environmental, social and governance concerns. Here are 10 ESG trends that matter. Continue Reading
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Feature
16 Mar 2023
Connected product, a Bluetooth jump-rope, reflects digital shift
Crossrope faced hardware, software and marketing challenges -- along with the need to satisfy data-hungry fitness enthusiasts -- when it launched its first connected offering. Continue Reading
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News
16 Mar 2023
FTC orders study of deceptive advertising on social media
The Federal Trade Commission has ordered eight social media companies, including Meta's Facebook and Instagram, to report on how they monitor deceptive advertising. Continue Reading
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Feature
16 Mar 2023
Learn the key role technology plays in sustainability
With ESG and environmental sustainability becoming more important for enterprise success, IT will need to understand its key role. Here's the overview. Continue Reading
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Opinion
16 Mar 2023
Introducing our essential sustainability and ESG resource hub
CIOs, supply chain pros and other stakeholders need information that demystifies sustainability strategies and tech. The new TechTarget site answers those needs. Continue Reading
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Podcast
15 Mar 2023
Tech news podcast: 2 AI-powered tools and more layoffs
Juniper introduces AI-powered networking gear, Salesforce announces ChatGPT integration and more tech layoffs loom. Continue Reading
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News
14 Mar 2023
Silicon Valley Bank failure might further stymie tech funding
While the finance and tech sectors shuddered after the sudden demise of two tech-focused banks, financial damage appears to be contained amid general slowdown in tech funding. Continue Reading
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News
10 Mar 2023
Experts call for AI regulation during Senate hearing
As artificial intelligence adoption increases, experts believe it's time for Congress to enact AI regulations to safeguard consumers from harm caused by the technology. Continue Reading
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Feature
10 Mar 2023
Digital transformations require empathy
Agility, experimentation and empathy are critical drivers to a successful digital transformation. Learn why IT leaders should focus on these three critical skills. Continue Reading
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News
09 Mar 2023
U.S. senators renew efforts to rein in big tech, ban TikTok
U.S. senators showed concern for national security when it comes to popular tech platforms owned and operated by foreign entities through the introduction of the RESTRICT Act. Continue Reading
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News
06 Mar 2023
U.S. agencies look to existing rules for crypto, Web3 regulation
While the EU is considering new cryptocurrency regulation, the U.S. Securities and Exchange Commission is focused on heightening enforcement of existing rules. Continue Reading
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News
03 Mar 2023
U.S. lawmakers renew push on federal privacy legislation
Policymakers want federal data privacy legislation limiting businesses' ability to collect data on individuals and banning targeted advertising to teens under age 17. Continue Reading
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Opinion
02 Mar 2023
5 key ESG insights for CIOs and IT leaders
ESG is a more critical factor for CIOs and IT leaders. Learn why they're prioritizing ESG as a factor in software purchasing and whether everyone prioritizes it equally. Continue Reading
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News
01 Mar 2023
Laws geared to big tech could harm decentralized platforms
Decentralized platforms such as Mastodon function as alternatives to established companies such as Twitter. But as policymakers crack down on big tech, it could harm new platforms. Continue Reading
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Feature
28 Feb 2023
Customer success vs. customer support: What's the difference?
Customer support and customer success sound similar, but they're distinct business practices. Differences include approach, metrics, maturity and skills. Continue Reading
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News
24 Feb 2023
Meta's Llama enters the generative AI fray with ChatGPT, Bard
Trailing rivals Microsoft and Google, the Facebook parent company plunged into the surging large language model market with its own powerful interactive AI chatbot, Llama. Continue Reading
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Feature
23 Feb 2023
4 types of employee reactions to a digital transformation
The success of a digital transformation project depends on employee buy-in. Discover how organizations can address employee reactions to digital transformation. Continue Reading
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Feature
22 Feb 2023
10 key digital transformation tools CIOs need
A key responsibility of the CIO is to stay ahead of disruptions. Learn about digital transformation tools that could help secure an organization's long-term success. Continue Reading
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Feature
22 Feb 2023
4 challenges for creating a culture of innovation
Successful technology introduction pivots on a business's ability to embrace change. CIOs need to encourage risk-taking while providing guardrails to keep deployments on track. Continue Reading
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News
16 Feb 2023
Server prices on the rise as inflation still complicates IT
Technology products remain a mixed inflationary bag as server prices increase, storage costs decline and equipment delivery lead times complicate matters in networking. Continue Reading
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News
16 Feb 2023
Meta/Within loss exposes FTC's struggle to make its case
In its pursuit of big tech companies, the FTC theorizes their dominance is based on acquisition of nascent companies -- a theory the agency has struggled to prove in court. Continue Reading
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News
16 Feb 2023
Supreme Court cases could usher in changes to Section 230
Two upcoming Supreme Court cases could significantly change how Section 230, which protects social media platforms from liability for third party content, is interpreted. Continue Reading
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News
15 Feb 2023
Proposed FTC noncompete rule triggers 5,000 comments
Stakeholders are divided on the Federal Trade Commission's proposed ban on noncompete agreements, offering more than 5,000 comments ahead of the FTC's public hearing Thursday. Continue Reading
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News
10 Feb 2023
U.S. AI research goal is to innovate and stay ahead of China
The U.S. government has released a report outlining plans to build a National AI Research Resource democratizing access to AI research and development resources. Continue Reading
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Tip
10 Feb 2023
Explore 7 future potential quantum computing uses
Organizations stand to benefit from the compute power of quantum computing as it develops. The tech has potential uses in supply chains, financial modeling and other areas. Continue Reading
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News
08 Feb 2023
Tech company layoffs end tech's growth streak
For the first time in two years, tech employment didn't grow in January, thanks to tech company layoffs. But the shift to digital services may keep tech employment growing. Continue Reading
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Tip
08 Feb 2023
8 top Web 3.0 use cases and examples
Smart contracts, automated content creation, targeted advertising, community building and metaverse-like experiences are some of the benefits from anticipated Web 3.0 applications. Continue Reading
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News
08 Feb 2023
Biden pushes big tech agenda in 2023 State of the Union
Biden wants bipartisan legislation strengthening antitrust enforcement and stopping big tech companies' collection of personal data. Continue Reading
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Tip
08 Feb 2023
10 core features of Web 3.0 technology
Web 3.0 promises to provide what Web 2.0 can't: autonomy for content creators to monetize their own data through blockchain, decentralization, user data ownership and private keys. Continue Reading