Features

Features

• 4 PC lifecycle management best practices

  There isn't a perfect PC lifecycle plan for all organizations, so IT teams and management should ask themselves these four questions to shape their PC policy.  Continue Reading

• What does the new Microsoft Intune Suite include?

  With all the recent name changes with Microsoft's endpoint management products and add-ons, IT teams need to know what Intune Suite -- Microsoft's latest bundle -- offers.  Continue Reading

• How to use the Apple Rapid Security Response updates

  Typical Apple OS updates are large and infrequent, but the Rapid Security Response feature helps admins keep Apple devices patched without performing full OS updates.  Continue Reading

• How are UEM, EMM and MDM different from one another?

  IT should understand the differences between UEM, EMM and MDM tools so they can choose the right option for their users. Learn about the differences between these tools.  Continue Reading

• How Jamf zero trust can improve Apple device security

  Jamf is supporting zero trust with new features across its suite of Mac management software. The proliferation of remote work has made this security model more important.  Continue Reading

• Web browser comparison of Chrome, Firefox, Safari and Edge

  Many user tasks rely on the browser used, but not all browsers are well suited to these tasks. Learn the strengths and weaknesses of each major browser.  Continue Reading

• 7 benefits of PCaaS that businesses should know

  Organizations that take on a PCaaS agreement will have to pay monthly costs, but the benefits they receive, including lifecycle management and support, provide plenty of value.  Continue Reading

• How to build a virtual lab with Hyper-V

  While there are lots of uses for Hyper-V, Windows 10 administrators can take advantage of its isolated VMs for lab testing of patches, updates and more.  Continue Reading

• VPN and cloud-based printing options change with the times

  Print workflow and IT infrastructure are key considerations when choosing between a VPN and cloud printing setup that can accommodate the needs of a hybrid workforce.  Continue Reading

• Smartphones and laptops for business hinge on cost, use, apps

  Factors like cost, usage, applications, management, longevity and security figure in the selection of company-issued smartphones, laptops and printers for digital workers.  Continue Reading

• 7 essential remote worker security policies for IT departments

  With the COVID-19 pandemic forcing so many to work remotely, IT admins need to update the security aspect of their organization's work-from-home policies to keep pace with this trend.  Continue Reading

• Jamf Pro Intune integration targets compliance, zero trust

  Find out how the new Jamf Pro integration with Microsoft Intune's conditional access can simplify the back-end management of user authentication for macOS devices in the enterprise.  Continue Reading

• IT must prep for the rise of the hybrid team

  Phased reopenings are on the horizon, so IT pros must prepare for a hybrid team approach -- with some employees in the office and others at home.  Continue Reading

• Passwordless authentication options and best practices

  Organizations that want to move away from passwords for authentication should learn the best practices for implementing passwordless authentication and which factors fit them best.  Continue Reading

• Manufacturer turns to micro apps to save time

  An electronics manufacturer is in the planning stages of implementing micro apps in Citrix Workspace in the hopes of saving time and easing distractions.  Continue Reading

• End-user productivity becomes a priority for remote work

  The initial response to COVID-19 focused on purchasing new technologies and retooling systems to support work from home, but organizations must help maintain end-user productivity.  Continue Reading

• IT needs durable remote work strategy to keep employees home

  After the initial rush, IT admins are now faced with how to keep remote work going.  Continue Reading

• How Jamf is managing Apple devices during quarantine

  Managing Apple devices remotely has been made easier through cloud-based products and administration software.  Continue Reading

• Knoa software measures remote worker effectiveness

  At a time when in-person interactions are at a minimum, how can companies tell if their employees are struggling? Knoa says user experience management metrics can help.  Continue Reading

• Complete guide to unified endpoint management

  IT staff uses unified endpoint management software to manage a range of devices within the organization. Learn about all the components of UEM in this comprehensive guide.  Continue Reading

• Endpoint management in a COVID-19 world

  While the focus during the pandemic has been on getting employees connected so that they can work from home, proper endpoint management is key to enterprise data security.  Continue Reading

• Citrix Microapps benefits include improved security, UX

  With the Citrix Microapp integrations, IT professionals can build templates that enable users to view and edit back-end systems, which could improve Citrix Workspace's usability.  Continue Reading

• Worker engagement is everyone's responsibility -- even IT's

  Employee experience has become a catch-all phrase for every part of an employee's interaction with a company. Does that include IT? Experts say yes.  Continue Reading

• 3 Windows migration questions IT must answer

  Microsoft has stopped mainstream support for Windows 7, so organizations must have a plan to migrate to Windows 10 or extend Windows 7 support. Find out how to shape a Windows migration plan here.  Continue Reading

• Will Microsoft's Edge start a new browser war?

  Analysts say the new browser fight between Google and Microsoft could be about the future of work, as enterprises increasingly move to web applications.  Continue Reading

• 3 ways to prepare for the Windows 7 deadline

  Organizations holding onto Windows 7 for dear life should reconsider because Microsoft stops supporting the OS in January. Here's how to make the transition to Windows 10 smoother.  Continue Reading

• Compare native vs. third-party security tools for Windows 10

  IT professionals should learn the fundamental differences in feature sets between third-party security tools for Windows 10 and the native options Microsoft provides.  Continue Reading

• 10 Microsoft Ignite 2019 sessions for Windows admins

  Windows OS admins attending Microsoft Ignite 2019 will have a variety of relevant sessions from which to choose. Consider these 10 sessions to get new management techniques and tips.  Continue Reading

• AI drives unified endpoint management benefits beyond limits

  With a big boost from artificial intelligence, UEM tools sharpen applications in security, identity management, app monitoring, dynamic profiles, onboarding and self-help.  Continue Reading

• New Workspace One features focus on intelligence, security

  In this Q&A, VMware's SVP of EUC, Shankar Iyer, discusses how new Workspace One features are driving toward a better employee experience and how they will help IT admins better manage it.  Continue Reading

• Windows 10 19H2 update brings few changes, more confusion

  Windows 10 updates have plagued IT since the inception of the OS. Microsoft may be attempting to assuage IT's concerns with the Windows 10 19H2 update.  Continue Reading

• 4 Windows 10 management tools to troubleshoot desktops

  Windows 10 administrators can take up a lot of time setting up desktop deployments and troubleshooting applications. Consider these four Windows 10 management tools to ease that process.  Continue Reading

• IT pros discuss challenges of a workspace platform deployment

  The benefits of workspace platforms are well established, but the process of deploying a workspace can lead to logistical issues and more work for IT professionals.  Continue Reading

• IT takes the good with the bad in Windows 10 1903 update

  Windows 10 updates have never been easy, but Microsoft is finally listening to its customers' woes. Here's what IT pros like and dislike about Microsoft's latest Windows 10 update.  Continue Reading

• User experience management from Knoa shines light on SAP app use

  Agribusiness company Bunge improved its end-user experience with SAP applications by licensing Knoa. The software company helped provide insights into how its users were -- and weren't -- interacting with the applications.  Continue Reading

• Citrix CEO David Henshall addresses Citrix news, sale rumors

  In this Q&A, Citrix CEO David Henshall touches on sale rumors, the growth of cloud subscriptions and the importance of providing customers with options.  Continue Reading

• IT wary of Windows 10 adoption despite approaching deadline

  With the Windows 7 end of support date approaching, IT professionals must migrate to Windows 10. However, skepticism over Windows 10 adoption still remains despite the deadline.  Continue Reading

• Enabling a mobile workforce is a top priority for Citrix

  In this Q&A, Citrix's Jeroen van Rotterdam talks about the delicate balance between security and productivity and how finding the right balance is needed to improve the employee experience.  Continue Reading

• Windows 7 migration presents IT with an opportunity to modernize

  Moving on from Windows 7 is still a necessity for more than one-third of organizations, and if done correctly, an OS migration can help modernize and secure your organization.  Continue Reading

• Top Windows 10 issues facing IT

  Windows 10 can be a challenging OS for both end users and IT admins. Here, IT pros discuss the biggest challenges they've experienced with Windows 10 management.  Continue Reading

• How to navigate Windows 10 update problems

  It's often a hassle for IT admins to manage and control Windows 10 updates. Follow these tips to make the Windows update process as smooth as possible.  Continue Reading

• What IT needs to know about Windows 10 update troubleshooting

  The Windows update process can cause a whole slew of problems for users and IT. Get acquainted with these Windows 10 update troubleshooting tips and make the process a lot easier.  Continue Reading

• Strengthen end-user security with effective training methods

  IT must rely on users to avoid behavior that could lead to breaches. Learn about the threats, such as phishing and malware, that IT professionals must explain to users.  Continue Reading

• Government shutdown raises end-user security risks

  The government shutdown could be a boon for hackers, as end-user resources are a prime attack vector. An expert explains what IT should be on the lookout for.  Continue Reading

• Learn about the device-as-a-service model and its use cases

  Device-as-a-service offerings can help IT pros provide their users with support and high-functioning devices, but they must consider the ramifications of choosing such a program.  Continue Reading

• Windows 10 desktop management holiday wish list

  IT pros managing Windows 10 desktops in 2018 might run into problems with OS updates or patches. As a result, they have some holiday wishes for changes to Windows 10.  Continue Reading

• Boost end-user productivity in 2019 with these insights

  There are many approaches to end-user management that can improve productivity. Read three experts' opinions on these trends for 2019.  Continue Reading

• Opinions of Windows 10 run hot and cold for IT experts

  The past year was a roller coaster ride for Windows 10. Microsoft had to put out fires with the October 2018 Update, but it also announced welcome changes to the Edge browser.  Continue Reading

• Get to know digital workspace software

  VMware and Citrix workspace suites allow IT professionals to centralize end-user management while delivering a single access point for all of users' productivity resources.  Continue Reading

• Settle the debate on how to deploy Windows 10 desktops

  IT pros have a decision to make when delivering and managing Windows 10. They can use a DaaS provider, manage the desktops with cloud-based tools or keep everything on premises.  Continue Reading

• Buy the right help desk tools to track and resolve incidents

  Help desk management tools help admins manage, track and resolve problems. Learn about the leading products and the reporting, communication and support features they offer.  Continue Reading

• Understanding third-party Windows 10 security tools

  Third-party security tools provide value and new utilities for Windows 10 desktop administrators. IT should consider non-Microsoft options for patching, firewalls and more.  Continue Reading

• Create an email phishing test to minimize attack vectors

  With email phishing testing, IT can improve its end-user security. Phishing attacks prey on user ignorance, so IT can use a test to teach users how to avoid this attack vector.  Continue Reading

• IT must prime its desktop management strategy for the future

  IT cannot rely on its traditional methods of desktop management to control all the devices, OSes and more in the enterprise today. Instead it must take a more modern approach.  Continue Reading

• Essential desktop troubleshooting tools for every IT pro

  Remote access tools, help desk systems and others are essential to managing end users. Without these tools, IT would have a much tougher time with even the simplest tasks.  Continue Reading

• 4 tips for handling the upgrade process to Windows 10

  To ensure a smooth upgrade to Windows 10, IT should take advantage of helpful tools such as the Microsoft Management Console to test Windows 10 application compatibility.  Continue Reading

• Assess IT help desk software options based on these features

  Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software.  Continue Reading

• Get users on board with your VMware Workspace One deployment

  Users are the crux of a Workspace One enterprise implementation, but it takes a lot of work to get them excited about new processes.  Continue Reading

• MSIX app packaging gets a hand from Cloudhouse

  The introduction of the MSIX packaging format creates potential app compatibility concerns for IT pros. With the right tool, however, they can make the transition much smoother.  Continue Reading

• 8 VMworld 2018 sessions for EUC admins to attend

  Put your plan in place now by exploring eight of the top sessions on Windows management, VDI and more at VMworld 2018 in Las Vegas.  Continue Reading

• Establish help desk best practices to improve the system

  To run a successful help desk, IT must prioritize help desk tickets and establish expectations for admins and users, as well as reduce the number of time-wasting tickets.  Continue Reading

• Dell XPS 15 2-in-1 laptop slims down, but it's no tablet

  Despite Dell's best efforts, including combining CPU and GPU in a single processor to make the device smaller, the XPS 15 2-in-1 still falls short as a tablet.  Continue Reading

• Resolve problems right with a help desk management system

  Help desk management tools keep employees working after problems and outages occur. Discover the extensive benefits the right platform can provide.  Continue Reading

• How to create a Windows 10 security program

  IT can get ahead of Windows 10 security problems by understanding its organizational needs and focusing on a few key areas, including patching and domain password policies.  Continue Reading

• How to deploy and administer help desk management software

  Help desk tools help IT manage the submission, status and resolution of employee help desk tickets. Read on to learn about common help desk challenges and the latest trends.  Continue Reading

• LibreOffice 6.0 pushes for enterprise viability

  The debate of office suites may boil down to Microsoft Office vs. LibreOffice. The former is an expensive but consistent native suite, and the latter is third-party and free.  Continue Reading

• Top Windows 10 April 2018 Update features you need to know

  Microsoft's latest update to Windows 10 helps IT pros and users alike. On the user front, Focus Assist can help employees silence notifications while they work.  Continue Reading

• Four Windows 10 migration tools to consider

  With the right tools -- such as the Windows ADK or MAP -- at their disposal, IT pros can take some of the headaches out of a move to Windows 10.  Continue Reading

• Conquer the end-user productivity balancing act

  Keeping users productive is one of the most critical jobs IT pros have. But there are some hurdles to jump, including understanding the risks with collaboration tools.  Continue Reading

• How to create a custom Windows 10 image for deployment

  IT pros can build a Windows 10 image with custom apps, Start menu tools and more that they can easily deliver throughout the organization.  Continue Reading

• Four Windows 10 built-in security features to know

  IT needs an effective plan to maximize security for Windows 10 and get the most out of its built-in features.  Continue Reading

• How to transition to Windows 10 without the headaches

  IT pros should take a step back and decide if an upgrade to Windows 10 is right for their organizations, or they may encounter problems during the process.  Continue Reading

• Get to know your Windows 10 update options

  Windows as a service changes the way updates work in Windows 10 from past versions of the OS. Each of the three servicing channels handles updates in its own way.  Continue Reading

• Take on Windows 10 Wi-Fi problems and address Wi-Fi Sense

  Windows 10 Wi-Fi connectivity is not as straightforward as it sounds. Microsoft moved the Wi-Fi settings and added security risks with Wi-Fi Sense. Plus, Wi-Fi often fails after an upgrade.  Continue Reading

• How to solve four common Windows 10 problems

  Windows 10 comes with some concerns, including activation issues and device driver failures. Learn how to resolve these problems and more.  Continue Reading

• Demystify the Windows 10 update process

  It would be simple if there was one update ring to rule them all in Windows 10. Instead there are two rings and four update branches to sort through.  Continue Reading

• MDM, MIM and MAM products help in securing data

  Mobile device management, mobile application management and mobile information management form a security trio that protect data in the age of BYOD.  Continue Reading

• Microsoft Windows history: A 30-year timeline

  Microsoft celebrates 30 years of the Windows operating system when it ships Windows 10 this fall. Here's a look at Windows history -- bumps and all.  Continue Reading

• Registry tweaks can speed up Windows 8 performance

  Our latest article on using the Windows registry to improve Windows 8 performance looks at disk access and shutting down Windows Store apps  Continue Reading

• How to enable Windows 8.1 kiosk mode for Modern apps

  It's possible to control user application access on startup with Assigned Access, but note that Windows 8.1 kiosk mode works only for Modern apps.  Continue Reading

• Windows kiosk mode locks down PCs, but note workarounds

  Switching from the Windows Explorer shell to a particular app can be useful for single-purpose devices, but users can still foil Windows kiosk mode.  Continue Reading

• Windows 9 features may address unified apps and the cloud

  Based on the Windows 8.1 update, it's reasonable to expect Windows 9 features for universal apps and cloud integration. Will they entice enterprises?  Continue Reading

• Finding and fixing Office 2013 installation problems

  Desktop administrators can streamline Office deployments by understanding fixes to important installation problems.  Continue Reading

• Use Excel's IF statement to track, save on IT support contract costs

  Warranty tracking for enterprise software can be an odious task, but if you know how to use the IF statement in Microsoft Excel, you could save money.  Continue Reading

• Track software licenses and IT support with Excel date functions

  As part of our series on Excel for IT admins, we look at how Excel date functions can help with calculating software licenses and support dates.  Continue Reading

• If you're not using Windows Sysinternals tools, you should be

  Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program!  Continue Reading

• Windows tools and terminology for desktop admins

  There are a number of Windows tools that desktop admins can use, but before you can use them you have to know what the terms actually mean.  Continue Reading

• What USMT will and won't do

  Microsoft's User State Migration Tool does have limitations. See what it can and can't do.  Continue Reading

• Windows 7 news and features

  Learn about Windows 7 features now so your organization will be prepared when it drops.  Continue Reading

• Hacking Exposed Windows: Windows security features and tools

  In Hacking Exposed Windows, by Joel Scambray, you can learn how to prevent malicious attackers from hacking into your network and damaging or stealing the business critical data you have stored in your Windows machines.  Continue Reading

• Installing device drivers in Windows Vista

  Learn how to install pre-existing and new device drivers in Windows Vista, in this excerpt from William R. Stanek's Windows Vista Administrator's Pocket Consultant.  Continue Reading

• BOOT.INI is gone, BCD is here

  There's a little surprise waiting for you in Windows Vista: The boot options are different from those in previous versions of Windows. Learn more about the new boot tool called BCD.  Continue Reading