Get started

Get started

Bring yourself up to speed with our introductory content.

• iPad

  The iPad is a touchscreen tablet PC made by Apple. Continue Reading

• hertz (Hz)

  Hertz (Hz) is the standard unit of frequency in the International System of Units (SI). Continue Reading

• uplink and downlink

  In satellite telecommunication, a downlink is the link from a satellite down to one or more ground stations or receivers, and an uplink is the link from a ground station up to a satellite. Continue Reading

• Google Play

  Google Play, formerly known as Android Market, is the official online store for digital media distributed by Google. Continue Reading

• geostationary satellite

  A geostationary satellite is an Earth-orbiting satellite placed at an altitude of approximately 22,300 miles or 35,800 kilometers directly above the equator. Continue Reading

• Definitions to Get Started

  • iPad
  • hertz (Hz)
  • uplink and downlink
  • Google Play

  • geostationary satellite
  • Apple iOS
  • iCloud
  • end-user computing (EUC)

  View All Definitions

• Apple iOS

  Apple iOS is a proprietary mobile operating system that runs on mobile devices such as the iPhone and iPad.Continue Reading

• iCloud

  Apple's free iCloud service stores subscribers' photos, videos, documents, apps and more and updates everything across users' synced devices.Continue Reading

• end-user computing (EUC)

  End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.Continue Reading

• Google Firebase

  Google Firebase is a set of cloud-based development tools that helps mobile app developers build, deploy and scale their apps.Continue Reading

• remote wipe

  Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device.Continue Reading

• Apple Watch

  Apple Watch is a wearable smartwatch that allows users to accomplish a variety of tasks, including making phone calls, sending text messages and reading email.Continue Reading

• How to exit kiosk mode on any OS

  Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life.Continue Reading

• telecommuting

  Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps.Continue Reading

• Apple watchOS (Apple Watch operating system)

  Apple watchOS is the operating system (OS) designed specifically for the Apple Watch wearable device, with features that take advantage of the smaller screen and location of the device on the user's wrist.Continue Reading

• mobile workforce management (MWM)

  Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams.Continue Reading

• cross-platform mobile development

  Cross-platform mobile development is an approach to developing software applications that are compatible with multiple mobile operating systems (OSes) or platforms.Continue Reading

• mobile application development platform (MADP)

  A mobile application development platform (MADP) is a type of software that allows a business to rapidly build, test and deploy mobile apps for smartphones or tablets.Continue Reading

• smishing (SMS phishing)

  Smishing -- or Short Message Service (SMS) phishing -- is a social engineering tactic cybercriminals use to trick people into divulging sensitive information over text messages.Continue Reading

• enterprise mobility

  Enterprise mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications.Continue Reading

• Getting started with kiosk mode for the enterprise

  A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise.Continue Reading

• text messaging (texting or wireless messaging)

  Text messaging is the act of sending short, alphanumeric communications between cellphones, pagers or other hand-held devices, as implemented by a wireless carrier.Continue Reading

• smartphone

  A smartphone is a cellular telephone with an integrated computer and other features not originally associated with telephones, such as an operating system (OS), web browsing and the ability to run software applications.Continue Reading

• How to detect and remove malware from an Android device

  Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs of malware on mobile devices, as well as what to do to remove the threat.Continue Reading

• Active Directory Federation Services (AD FS)

  Active Directory Federation Services (AD FS) is a feature of the Windows Server operating system (OS) that extends end users' single sign-on (SSO) access to applications and systems outside the corporate firewall.Continue Reading

• Google Drive

  Google Drive is a cloud-based storage service that enables users to store and access files online.Continue Reading

• mobile UI (mobile user interface)

  A mobile UI (mobile user interface) is the graphical and usually touch-sensitive display on a mobile device, such as a smartphone or tablet, that allows the user to interact with the device's apps, features, content and functions.Continue Reading

• CYOD (choose your own device)

  CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options.Continue Reading

• Google Android 4.4 KitKat

  Android 4.4 KitKat is a version of Google's operating system (OS) for smartphones and tablets.Continue Reading

• iPad Air

  Apple's iPad Air is a tablet that is lighter and thinner than Apple's previous tablets.Continue Reading

• war driving (access point mapping)

  War driving, also called access point mapping, is the act of locating and possibly exploiting connections to wireless local area networks (WLANs) while driving around a city or elsewhere.Continue Reading

• Snapchat

  Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps.Continue Reading

• HTML5 mobile app

  An HTML5 mobile app is a web application developed with version 5 of HTML, a web content standard designed for handheld devices like smartphones and tablets.Continue Reading

• Temporal Key Integrity Protocol (TKIP)

  Temporal Key Integrity Protocol (TKIP) is an encryption protocol included in the Institute of Electrical and Electronics Engineers (IEEE) 802.11i standard for wireless local area networks (WLANs).Continue Reading

• enterprise mobility management (EMM)

  Enterprise mobility management (EMM) is software that allows organizations to securely enable employee use of mobile devices and applications.Continue Reading

• How to create a mobile device management policy for your org

  A mobile device management policy creates several essential benefits for an organization, like security measures and data and application guidelines for corporate information.Continue Reading

• Apple AirDrop

  Apple AirDrop is a native feature in iOS and macOS that lets users share data from one device to another on the same Wi-Fi network.Continue Reading

• Apple Bonjour

  Apple Bonjour is a group of networking technologies designed to help devices and applications discover each other on the same network.Continue Reading

• captive portal

  A captive portal is a webpage that the user of a public-access network is required to view and interact with before they can access the network.Continue Reading

• bluesnarfing

  Bluesnarfing is a hacking technique in which a hacker accesses a wireless device through a Bluetooth connection.Continue Reading

• How to use the iPadOS file manager in the enterprise

  Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager.Continue Reading

• wireless distribution system (WDS)

  A wireless distribution system (WDS) is a method of interconnecting access points (AP) in a wireless local area network (WLAN) without requiring that they connect through a wired backbone.Continue Reading

• wireless broadband (WiBB)

  Wireless broadband (WiBB) is high-speed internet and data service delivered through a wireless local area network (WLAN) or wireless wide area network (WWAN).Continue Reading

• service set identifier (SSID)

  A service set identifier (SSID) is a sequence of characters that uniquely names a Wi-Fi network.Continue Reading

• LTE (Long-Term Evolution)

  LTE (Long-Term Evolution) is a fourth-generation (4G) wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third-generation (3G) technology.Continue Reading

• 802.11n

  802.11n is an IEEE standard for wireless networking that boosts the speed, dependability and range of wireless transmissions in wireless local area networks (WLANs).Continue Reading

• What are the best file managers for Mac devices?

  If the native macOS file manager is lacking, IT can look to third-party options for advanced features. Commander One, ForkLift and Path Finder are three alternatives to consider.Continue Reading

• mobile operating system

  A mobile operating system (OS) is software that allows smartphones, tablet PCs (personal computers) and other devices to run applications and programs.Continue Reading

• mobile device management (MDM)

  Mobile device management (MDM) software allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints.Continue Reading

• How to ensure iPhone configuration profiles are safe

  Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe.Continue Reading

• laptop

  A laptop, sometimes called a notebook computer by manufacturers, is a battery- or AC-powered personal computer (PC) smaller than a briefcase.Continue Reading

• antenna

  An antenna is a specialized transducer that converts electric current into electromagnetic (EM) waves or vice versa.Continue Reading

• instant app (Google Android instant app)

  A Google Android instant app is a small software program that enables users to test out a portion of a native Android app without installing it on a device.Continue Reading

• Android Oreo

  Android 8.0 Oreo is the eighth major update to the Android operating system that contains new features and enhancements for application developers.Continue Reading

• How to remove a management profile from an iPhone

  User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe.Continue Reading

• Android OS

  Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.Continue Reading

• mobile malware

  Mobile malware is malicious software specifically written to attack mobile devices such as smartphones, tablets, and smartwatches.Continue Reading

• mobile application management (MAM)

  Mobile application management (MAM) is software that secures and enables IT control over enterprise applications on end users' corporate and personal smartphones and tablets.Continue Reading

• How to restore a deleted Android work profile

  If a user deletes an Android work profile or switches devices, they will need to go through the process to restore it. Learn the simple steps to reenroll an Android work profile here.Continue Reading

• Does Apple offer work profiles for iPhones?

  Apple uses data and device containerization -- instead of the Android Work Profile model -- to split work and personal information on iPhones and support BYOD deployments.Continue Reading

• How to delete or disable an Android work profile

  When users leave an organization or lose a device, it's time to remove their Android work profile. Learn three methods to get rid of a work profile on a BYOD device.Continue Reading

• Siri

  Siri is Apple's virtual assistant for iOS, macOS, tvOS and watchOS devices that uses voice recognition and is powered by artificial intelligence (AI).Continue Reading

• Google Mobile Services (GMS)

  Google Mobile Services (GMS) is a collection of applications and application programming interfaces (APIs) developed by Google for manufacturers of Android devices, such as smartphones and tablets.Continue Reading

• push notification

  Push notification, also called server push notification, is the delivery of information from a software application to a computing device without a specific request from the client.Continue Reading

• Android Studio

  Android Studio is the official integrated development environment (IDE) for Android application development.Continue Reading

• How does Android 13 work profile improve IT management

  When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13.Continue Reading

• Samsung Galaxy

  Samsung Galaxy is a product line of Android smartphones, tablets and internet of things devices manufactured by Samsung Electronics.Continue Reading

• Google Chrome browser

  Google Chrome browser is a free web browser used for accessing the internet and running web-based applications.Continue Reading

• Multimedia Messaging Service (MMS)

  Multimedia Messaging Service (MMS) is a communications technology developed by 3GPP (Third Generation Partnership Project) to enable the transmission of multimedia content via text message.Continue Reading

• Microsoft OneDrive

  OneDrive (formerly SkyDrive) is an online cloud storage service from Microsoft.Continue Reading

• What is wireless communications? Everything you need to know

  Wireless communications is the transmission of voice and data without cable or wires.Continue Reading

• Google Hangouts

  Google Hangouts is a unified communications service that allows members to initiate and participate in text, voice or video chats, either one-on-one or in a group.Continue Reading

• SIM card

  A SIM card, also known as a subscriber identity module, is a smart card that stores identification information that pinpoints a smartphone to a specific mobile network.Continue Reading

• wireless access point

  A wireless access point (wireless AP) is a network device that transmits and receives data over a wireless local area network (WLAN), serving as the interconnection point between the WLAN and a fixed wire network.Continue Reading

• OTA update (over-the-air update)

  An over-the-air (OTA) update is the wireless delivery of new software, firmware or other data to mobile devices.Continue Reading

• wireless backhaul

  Wireless backhaul is the use of wireless communication systems to transport data between the internet and subnetworks.Continue Reading

• Apple User Enrollment

  Apple User Enrollment (UE) is a form of mobile device management (MDM) for Apple products that supports iOS 13 and macOS Catalina.Continue Reading

• fixed wireless

  Fixed wireless networking refers to the operation of wireless devices in fixed locations such as homes and offices.Continue Reading

• LDAP (Lightweight Directory Access Protocol)

  LDAP (Lightweight Directory Access Protocol) is a software protocol for enabling anyone to locate data about organizations, individuals and other resources such as files and devices in a network -- whether on the public internet or a corporate ...Continue Reading

• tvOS

  TvOS is the operating system that runs on the 4th and 5th generation Apple TV digital media player.Continue Reading

• Wi-Fi Protected Access (WPA)

  Wi-Fi Protected Access (WPA) is a security standard for computing devices equipped with wireless internet connections.Continue Reading

• Wireless Application Protocol (WAP)

  Wireless Application Protocol (WAP) is a specification for a set of communication protocols to standardize the way wireless devices, such as mobile phones and radio transceivers, can be used for internet access, including email, the web, newsgroups ...Continue Reading

• wireless ad hoc network (WANET)

  A wireless ad hoc network (WANET) is a type of local area network (LAN) that is built spontaneously to enable two or more wireless devices to be connected to each other without requiring typical network infrastructure equipment, such as a wireless ...Continue Reading

• personal area network (PAN)

  A personal area network (PAN) interconnects technology devices, typically within the range of a single user, which is approximately 10 meters or 33 feet.Continue Reading

• enterprise file sync and share (EFSS)

  Enterprise file sync and share (EFSS) is a service that allows users to save files in cloud or on-premises storage and then access them on desktop and mobile devices.Continue Reading

• file sharing

  File sharing is the public or private sharing of files or folders on a networked computer.Continue Reading

• WhatsApp

  WhatsApp is a free cross-platform messaging service.Continue Reading

• iPhone

  The iPhone is a smartphone made by Apple that combines a computer, iPod, digital camera and cellular phone into one device with a touchscreen interface.Continue Reading

• m-commerce (mobile commerce)

  M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as smartphones and tablets.Continue Reading

• microblogging

  Microblogging is a short blog post designed for quick and typically direct audience interactions.Continue Reading

• How to perform a full remote wipe on an Android device

  When a device is lost or no longer needed for work purposes, a remote wipe can keep corporate data secure. This is a vital safeguard for mobile Android devices in the workplace.Continue Reading

• How to create a mobile app for a small business

  Regularly updated mobile applications are becoming essential for small businesses. The first step for SMBs is knowing all the options for building and maintaining mobile apps.Continue Reading

• How to perform a remote wipe of Office 365 on a smartphone

  Employees like having email and other Office 365 applications on their smartphones. There are security risks that come with mobile devices accessing corporate data, however.Continue Reading

• mobile computing

  Mobile computing refers to the set of IT technologies, products, services and operational strategies and procedures that enable end users to access computation, information and related resources and capabilities while mobile.Continue Reading

• How and when to set up Apple TV with a business account

  While organizations can use a business Apple ID account, there are other options -- a personal Apple ID or even no Apple ID may suffice.Continue Reading

• consumerization of IT

  The consumerization of IT refers to how software and hardware products designed for personal use migrated into the enterprise and were used for work purposes.Continue Reading

• wearable technology

  Wearable technology is any kind of electronic device designed to be worn on the user's body.Continue Reading

• Cisco Identity Services Engine (ISE)

  Cisco Identity Services Engine (ISE) is a security policy management platform that provides secure network access to users and devices.Continue Reading

• RPC over HTTP

  Remote Procedure Call over HTTP (RPC over HTTP) is a Microsoft protocol that enables Microsoft Outlook clients to access Microsoft Exchange servers over HTTP.Continue Reading

• mobile service provider

  A mobile service provider (MSP) is a company that offers mobile communication services to users of mobile devices such as smartphones and tablet PCs.Continue Reading

• near-field communication (NFC)

  Near-field communication (NFC) is a short-range wireless connectivity technology that uses magnetic field induction to enable communication between devices when they're touched together or brought within a few centimeters of each other.Continue Reading