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• 4 important skills of a knowledge management leader

  KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language. Continue Reading

• What does a knowledge management leader do?

  Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to make connections and guide people. Continue Reading

• Top 8 knowledge base products in 2023

  A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow. Continue Reading

• 8 SharePoint Syntex best practices

  To use SharePoint's content AI services -- Syntex -- organizations should determine their pain points and plan thorough end-user trainings for successful adoption. Continue Reading

• 3 benefits of product information management systems

  PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors. Continue Reading

• What are the top benefits of knowledge management?

  A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets.Continue Reading

• 8 free SEO keyword research tools to explore

  SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush.Continue Reading

• Top 4 SEO marketing challenges for 2023

  An organization's content must rank well on Google to drive website traffic. Yet, SEO marketers face barriers to this success, such as algorithm changes and underdeveloped AI.Continue Reading

• 7 common file sharing security risks

  IT administrators must understand the top file sharing security risks and what to do to ensure they don't create vulnerabilities for the broader organization.Continue Reading

• How can analytics improve content management?

  Customer data and behavior analytics from tools like Google Analytics can give content managers insight into the kind of content site visitors want.Continue Reading

• Challenges of integrating e-commerce and content management

  E-commerce and CMS systems have different purposes, so integration can bring challenges. Organizations must plan for implementation and bridge sales and marketing activities.Continue Reading

• 7 Microsoft SharePoint alternatives to consider

  While SharePoint offers many capabilities, an organization may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.Continue Reading

• Quiz: Test your knowledge of information governance best practices

  As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics.Continue Reading

• 4 SharePoint migration tools to consider

  Moving years' worth of SharePoint data out of on-premises storage to the cloud can be daunting, so choosing the correct migration tool is an essential first step.Continue Reading

• 6 information governance best practices

  An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan.Continue Reading

• How remote work affects information governance

  As many teams still work remotely, organizations may struggle to manage content. Information governance teams should revisit their policies to ensure proper access and security.Continue Reading

• How cloud content migration leads to digital transformation

  Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies.Continue Reading

• Secure content collaboration is critical for remote work

  As remote and hybrid work become the new normal, secure content collaboration has become increasingly top of mind.Continue Reading

• 4 tips for migrating ECM to the cloud

  Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future.Continue Reading

• 12 advantages and disadvantages of video conferencing

  Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools.Continue Reading

• Top 6 tips to secure video meeting storage

  The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely.Continue Reading

• 5 benefits of enterprise content management (ECM)

  ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business.Continue Reading

• Content management vs. knowledge management: What are the differences?

  Knowledge management and content management both deal with creating, managing and distributing. But there are key differences between the two concepts. Learn more.Continue Reading

• What is the future of ECM?

  ECM isn't dead; it has evolved from a technology into an approach. Learn about the history of the ECM and look forward into the future of ECM and content services.Continue Reading

• 5 steps to a successful ECM implementation

  Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst.Continue Reading

• 5 best practices to complete a SharePoint Online migration

  Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations.Continue Reading

• How automated content tagging improves findability

  Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started.Continue Reading

• Knowledge bases benefit customer service, call center training

  Knowledge bases provide call center agents with training documents and answers to frequently asked questions as they continue to work from home, handling high call volumes.Continue Reading

• How to manage unstructured data using an ECM system

  Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files.Continue Reading

• Adobe Sign business workflows bypass COVID-19 restrictions

  Adobe Sign's automated digital processes help businesses transition from in-person pen-and-paper signings to e-signature processes amid lockdowns and social distancing.Continue Reading

• Media workflow management takes a page from DevOps, Agile

  Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows.Continue Reading

• What the CCPA means for content security

  Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines.Continue Reading

• What to consider when developing a corporate taxonomy

  Finding information efficiently within a company is key for user productivity. Businesses should develop an enterprise search strategy to improve content navigation and discovery.Continue Reading

• 4 cloud ECM best practices for businesses to heed

  Employing cloud-based security, using team collaboration tools, and creating a system for naming and tagging files are necessary to manage content across a distributed enterprise.Continue Reading

• Get to know key features of content services platforms

  A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP.Continue Reading

• What to consider with the digitization of business processes

  Many companies want to go digital, but they shouldn't abandon physical paper. Not everyone can digitize quickly, so it's important to accommodate them in a digital transformation.Continue Reading

• How businesses can optimize data-driven content creation

  The amount of content available on the internet grows every day. It is important for businesses to use data to make sure their content reaches the intended audience.Continue Reading

• Consider content first in a digital transformation

  Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road.Continue Reading

• Businesses shift from ECM to content services platforms

  Many organizations are making the shift to content services platforms, as it creates a digital workplace, making files accessible to employees both inside and outside the office.Continue Reading

• Personalization engines help engage and retain customers

  Content personalization is essential to getting the right material to the right customers. Here are some personalization engines that can help you better target your content.Continue Reading

• Top 5 Office 365 skills for SharePoint administrators

  Microsoft SharePoint administrators need to branch out in their Office 365 skill set to support products tightly integrating with the file sharing and collaboration platform.Continue Reading

• Box cloud content management helps simplify digital work

  Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation.Continue Reading

• Employee engagement necessary for digital transformation projects

  With four generations of employees in the workplace and confusion about projects, technology adoption efforts can fall flat. Here's how you can reach your workforce.Continue Reading

• 5 tips for designing a personalization strategy

  Companies using digital need some kind of personalization strategy to succeed. These five tips will help you use personalization engines to improve content management processes.Continue Reading

• How can businesses use shoppable content?

  Shoppable content can be found within a number of digital experiences, including blogs, photos, videos, photo captions and social media. Here's what you need to know.Continue Reading

• 8 steps to building a website taxonomy

  Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight steps to building your own website taxonomy.Continue Reading

• 5 reasons why businesses continue to see the value of SharePoint

  Though Microsoft has added new features to Office 365 -- replacing some SharePoint functions -- many businesses still choose to cling to the legacy system.Continue Reading

• 5 tips to improve personalization with machine learning

  Personalization engines use machine learning to optimize content for individual customers. Here are some tips on how your business can improve personalization.Continue Reading

• 3 ways snackable content creates relevant digital experiences

  Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences.Continue Reading

• SEC's iXBRL requirements met with optimism -- and trepidation

  Compliance with the SEC's new Inline XBRL requirements will change financial reporting processes. The benefits are there, but not everyone is optimistic about the change.Continue Reading

• 5 steps for digital workplace transformation

  Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience.Continue Reading

• Make the most of data governance capabilities in Office 365

  According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be.Continue Reading

• How does AI aid in metadata tagging?

  Using AI in tagging, a business task that once took hours now takes minutes, freeing employees for more pressing tasks and making them more productive.Continue Reading

• Consider nonfunctional requirements for content services

  If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on.Continue Reading

• The power of enterprise collaboration software and tools

  Research indicates that companies are snapping up enterprise collaboration software. But do they know how to boost worker productivity and derive ROI from these tools? This guide explores how companies are using collaboration software to achieve ...Continue Reading

• How cloud services can empower the future of work

  The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the workplace is a ballpark or a traditional office.Continue Reading

• Use data to create personalized content customers actually want

  As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges.Continue Reading

• E-commerce content management systems power personalization

  Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction.Continue Reading

• E-commerce information systems, content management join forces

  Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms.Continue Reading

• Securing content as cloud environments proliferate

  Content security requires strategies for enterprise content management systems -- and that goes double for a cloud-based CMS. Mixed on-premises and cloud environments add a tech twist.Continue Reading

• Be aware of new OneDrive and SharePoint security features

  SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help.Continue Reading

• Five ways ECM software can benefit your organization

  Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face.Continue Reading

• Future of SharePoint on solid ground, despite rumors

  On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives.Continue Reading

• Acquia methodically bridges enriched content and e-commerce

  The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento.Continue Reading

• Five areas to focus on in a SharePoint and GDPR compliance strategy

  SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR.Continue Reading

• Future of collaboration technology: More Slack and AI, less email

  Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants?Continue Reading

• Digital transformation hinges on information governance policies

  Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.Continue Reading

• Free GDPR tool for SharePoint aids data privacy compliance

  A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law.Continue Reading

• Five ways SharePoint plays a key role as a digital workspace tool

  New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device.Continue Reading

• Leading brands see the need for personalized content

  Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies.Continue Reading

• AR content is the next frontier for execs to manage, monetize

  So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it.Continue Reading

• Strategizing cloud GDPR compliance for the content app stack

  Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May.Continue Reading

• Six things to know about today's SharePoint implementations

  As companies migrate their on-premises Microsoft SharePoint sites to the cloud, here are some things they should know about the current state of the platform.Continue Reading

• How will WP Engine's $250M influx affect the future of WordPress?

  The already-large WordPress provider WP Engine is getting a massive cash infusion, but what does that mean for the content management market? Expert Geoffrey Bock weighs in.Continue Reading

• Agile content management leads to iterative value

  An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work.Continue Reading

• A step-by-step guide to SharePoint 2016 migration

  If you're considering a SharePoint 2016 upgrade or migration, here is a step-by-step guide and a migration tool to make the transition as seamless as possible.Continue Reading

• Why Microsoft Azure is the backbone of the Office 365 subscription

  With cloud-based services becoming more and more essential to collaboration and productivity for companies, the Office 365 subscription looks to Microsoft Azure to help round out its services.Continue Reading

• Three ways to import Power BI data into SharePoint

  Whether you want to import raw data, use a URL or analyze data with Excel, here's the how-to on bringing Microsoft Power BI data into SharePoint.Continue Reading

• Microsoft OneNote goes mainstream after long adolescence

  More than a dozen years after its initial release, is Microsoft OneNote finally poised for mainstream content and collaboration market success?Continue Reading

• How to connect Power BI with SharePoint

  Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly.Continue Reading

• Challenges of combining structured and unstructured data

  Business intelligence tools can turn company data into valuable insights, but unstructured data is often a missing component. It doesn't have to be.Continue Reading

• How does SharePoint 2016 differ from SharePoint 2013?

  SharePoint 2016 will bring new features on premises, but many upgrades focus on easier integration with cloud-based Office 365 services.Continue Reading

• What causes SharePoint 2013 performance issues?

  SharePoint 2013 performance is a major concern, especially when it comes to SharePoint in the cloud. What steps can companies take to prevent a SharePoint slowdown?Continue Reading

• Effective WCM systems work behind the scenes

  Effective Web content management systems work behind the scenes to organize and present information based on audiences' actual needs.Continue Reading

• How to build visual workflows in SharePoint

  Editing workflows in SharePoint has become more intuitive, with Visio integration that makes it easier to alter the structure of business processes.Continue Reading

• How much do you know about SharePoint and BPM?

  SharePoint may not be the first BPM tool that comes to mind, but it has its benefits for streamlining and adding value to processes. Do you know what they are? Take our quiz to find out.Continue Reading

• How do SharePoint's BPM benefits measure up?

  SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits?Continue Reading

• New technologies take on records management challenges

  An explosion of information is forcing organizations to recycle their folders and go digital. But change won't come easy.Continue Reading

• A SharePoint upgrade can educate users about information governance

  Upgrading or migrating to a new version of SharePoint gives companies a chance to clean up their content and revive information governance training.Continue Reading

• A guide to SharePoint migration

  SharePoint migration is no easy task. Prepare for a successful upgrade with this guide, which also includes SPTechCon 2014 coverage.Continue Reading

• BPM projects must come from top down, says Oracle Collaborate speaker

  While trends such as mobility have changed BPM from the bottom up, BPM projects should come from the top down, said an Oracle Collaborate speaker.Continue Reading

• SharePoint 2013 records management offers new compliance options

  SharePoint 2013 offers new options for records storage and management that can help organizations stay compliant without inhibiting the way they work.Continue Reading

• Successful ECM strategy needs to mirror how users work

  User adoption has long been a sticking point for enterprise content management systems, but mirroring users' processes can be the key to success.Continue Reading

• Getting the most out of business collaboration software: Rules to live by

  Companies that have made the leap and use collaboration software offer up some rules to live by in creating effective communities.Continue Reading

• Is the future of ECM software in the cloud?

  Traditional enterprise content management has been woefully inadequate for user needs in the era of cloud and mobile. Can the market turn things around?Continue Reading

• Enterprise collaboration tool evangelist brings ROI to business suite

  Dawn Lacallade is an enterprise collaboration tool evangelist. And she knows the secret sauce for successful social networking initiatives.Continue Reading

• How to configure SharePoint for mobile devices

  As more organizations support bring-your-own-device initiatives, end users increasingly expect access to SharePoint resources from mobile devices.Continue Reading

• Cloud strategy reduces costs and promotes strategic roadmap at HBP

  A cloud strategy at Harvard Business Publishing reduced costs and management challenges. But it took a strong leader at the helm to shepherd change.Continue Reading

• Quiz: Corporate records management practices for the compliance-minded

  Corporate records management practices keep compliance officers at the forefront, so we've created the quiz to test your records management awareness.Continue Reading

• ECM project ushers in BPM at Rehmann Financial

  An enterprise content management project to eliminate paper and shore up compliance morphed into a business process management initiative.Continue Reading