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4 knowledge base article templates
Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates ...
4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ...
What does a knowledge management leader do?
Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to ...

3 steps for an effective corporate video strategy
A video-first business goes beyond conferencing to support productive employees, streamlined workflows and new creative ...
Collaboration tool sprawl challenges and how to address them
Using multiple communication and collaboration tools can cause productivity headaches. There are steps IT can take to avoid these...
Zoom Rooms' Intelligent Director follows in-room users
The vendor's AI-backed tool uses multiple cameras to capture in-office users' best angles and present them onscreen to boost ...

Data Management

Grow data trust to avoid customer and corporate consequences
A lack of data trust can undermine customer loyalty and corporate success. To avoid the consequences, understand the effects of ...
Databricks introduces Delta Lake 3.0 to help unify data
As part of the open source community developing the data storage platform, the vendor unveiled the platform's latest iteration ...
Use knowledge graphs with databases to uncover new insights
Knowledge graphs work with graph databases to offer different data storage options than a traditional database, particularly in ...

Enterprise AI

Resume company builds non-biased generative AI feature
WorkStory used startup Armilla AI's AutoAlign platform. The platform tunes open source large language models and acts as a ...
Pros and cons of conversational AI in healthcare
Conversational AI platforms have well-documented drawbacks, but if they are regulated and used correctly, they can benefit ...
How AI can help businesses circumvent inflation
AI can potentially help businesses avoid -- and even counteract -- inflation. Machine learning may be better at this than large ...

ERP

Industrial metaverse, AI set to transform manufacturing
Manufacturing is moving into the industrial metaverse where companies create and run virtual models of physical facilities, ...
Cloud CAD software helps usher in digital manufacturing era
SolidWorks and Onshape co-founder Jon Hirschtick, now chief evangelist at PTC, shares his cloud-centered vision of the future of ...
10 steps you need to carry out post-ERP implementation
Project leaders can navigate post-ERP implementation challenges by taking these steps. Get tips on when to tackle to-do list ...

Trends and Innovation