Virtual desktop delivery tools
An organization could have the perfect VDI or DaaS infrastructure and service agreement, but without a proven method to deliver these desktops, an organization risks poor UX and a lack of productivity. IT teams should learn how to set up, test and roll out the right virtual desktop delivery tools, services and infrastructure.
Top Stories
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Tip
11 May 2023
What are RDS CALs and how should IT use them?
IT teams rely on CALs to ensure that RDS users are properly licensed for their sessions, so they should know how to work with them and what different options they present. Continue Reading
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Tip
10 Apr 2023
VMware vs. Citrix: Which is better for your organization?
VMware and Citrix both offer useful virtualization tools, but each one has its pros and cons. Explore the features and other factors that can help you decide between them. Continue Reading
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Opinion
13 Mar 2023
Alternatives to Citrix, Microsoft and VMware for remote work
Many organizations will go with remote and virtual desktop services from Citrix, Microsoft and VMware, but there are many alternatives on the market. Check out these 11 vendors. Continue Reading
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Tip
22 Feb 2023
6 steps for calculating and sizing a Citrix VDI environment
While all Citrix environments will require different resource planning, IT administrators can use these 6 steps to calculate and estimate sizing for their CVAD environment. Continue Reading
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Feature
28 Dec 2022
Understanding Azure Virtual Desktop management and storage
In this Q&A, author Ryan Mangan discusses best practices for Azure Virtual Desktop management, the importance of storage and more from his book, 'Mastering Azure Virtual Desktop.' Continue Reading
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Quiz
20 Dec 2022
Test your Azure Virtual Desktop storage management skills
Use these questions to test how well you know the best practices for managing Azure Virtual Desktop storage. Continue Reading
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Tip
17 Nov 2022
How do Citrix and VMware's on-premises VDI costs compare?
To compare Citrix vs. VMware for VDI pricing, organizations must understand how some of their features impact costs. Learn how aspects like the hypervisor factor into VDI pricing. Continue Reading
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Opinion
10 Nov 2022
Analyzing the chaos in the desktop virtualization market
From major acquisitions to brand-new product launches and rebrands, Citrix, Microsoft and VMware have been shaking up the desktop virtualization space. Continue Reading
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Tip
28 Oct 2022
Comparing the features of Citrix and VMware's VDI software
Citrix and VMware offer tools to simplify VDI deployment and management for IT. Understand the key differences between Citrix Virtual Apps and Desktops and VMware Horizon. Continue Reading
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News
30 Sep 2022
Questions remain following Citrix-TIBCO merger
Investment firms Vista Equity Partners and Evergreen Coast Capital completed the acquisition of Citrix, but questions about partnerships and potential product spinoffs remain. Continue Reading
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Tip
15 Jun 2022
How to approach Citrix performance troubleshooting
Citrix performance issues can be difficult to deal with. Fortunately, there are ways to prevent and troubleshoot them using various techniques, such as automation. Continue Reading
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Tutorial
08 Mar 2022
Activate Windows Server 2019 with KMS or the command line
Running the Software License Manager from the command line or using Key Management Services for automatic activation can sidestep one hurdle to get going with Windows Server 2019. Continue Reading
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Tip
20 Jan 2022
Fixing VMware Horizon disk latency and other resource issues
When users in a VMware Horizon environment run into performance issues, IT should look into the resource consumption, including disk CPU, to find the root cause and address it. Continue Reading
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Tip
30 Dec 2021
How to use VMware Horizon Performance Tracker
A good user experience is essential for VDI. Learn how to install and use VMware Horizon Performance Tracker to take the pulse of end-user experience. Continue Reading
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Tip
30 Dec 2021
Navigating VMware logs for troubleshooting
IT administrators who run a VMware deployment should familiarize themselves with the troubleshooting logs, how to find them and what they mean. Continue Reading
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Tip
11 Nov 2021
Considering third-party virtual desktop printing management
Third-party printer management vendors make printing from a virtual desktop easier for IT admins to set up and support. Learn some of the top platforms to consider. Continue Reading
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Tip
05 Nov 2021
Options for VMware printing management in the enterprise
Organizations that run VMware Horizon need to factor in printer management to their overall IT strategy. They should learn features such as VMware Integrated Printing policy. Continue Reading
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Tip
10 Sep 2021
Setting up and troubleshooting multiple thin client monitors
Thin clients generally require less attention from desktop administrators, but sometimes, IT needs to intervene to set up or troubleshoot a multiple monitor workstation. Continue Reading
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Tip
07 Sep 2021
Choosing a thin client for remote desktop protocol access
There are plenty of suitable thin client options for RDP environments, but each device has unique characteristics that make it a strong or poor fit for a particular organization. Continue Reading
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Tip
10 Aug 2021
Integrating SaaS applications with Citrix Workspace
Citrix Workspace allows for numerous integrations and one of the most valuable is SaaS applications. The setup process is straightforward but depends on Citrix's level of support. Continue Reading
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News
06 Aug 2021
VMware expands VD management tools for Microsoft Azure
VMware's latest Horizon virtual desktop management tools improve the performance of the product on Microsoft Azure. The changes appear in the Horizon Control Plane. Continue Reading
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Tip
04 Aug 2021
How to perform a Citrix Cloud migration with CVAD
When it comes to migrating on-premises Citrix Virtual Apps and Desktops to Citrix Cloud, IT administrators should learn the migration process and its prerequisites. Continue Reading
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News
14 Jun 2021
Microsoft integrates virtual desktop, Azure Active Directory
Azure Virtual Desktop will let people use their Azure Active Directory credentials to sign in to any device. Microsoft plans more integration between the two products later. Continue Reading
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Tip
23 Mar 2021
Compare Citrix Virtual Apps and Desktops vs. WVD
It's difficult to know exactly how Citrix's and Microsoft's virtual desktop offerings stack up against one another, but this article compares WVD vs. Citrix based on several factors. Continue Reading
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Tip
16 Feb 2021
VMware Horizon sizing guide for Windows 10 environments
When an organization needs to deploy a VMware Horizon VDI environment with Windows 10 desktops, it must plan for and consider a massive range of factors. Continue Reading
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Tip
08 Feb 2021
Choose a Windows Virtual Desktop managed service provider
Windows Virtual Desktop can present numerous management and deployment challenges for IT admins, so organizations may want to outsource these processes to a WVD MSP. Continue Reading
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Tip
28 Jan 2021
How to configure Remote Desktop in Windows Server 2008 R2 step by step
Learn how to install and configure Remote Desktop Services on Windows Server 2008 R2 to use Terminal Services and Remote Desktop Gateway Manager. Continue Reading
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News
20 Jan 2021
Citrix to acquire Wrike for $2.25 billion
Citrix announced it will acquire Wrike for $2.25 billion, a move aimed at bringing project management features to the Citrix Workspace offering. Continue Reading
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Tip
11 Jan 2021
How to troubleshoot an RDP remote session stuck at configuring
Admins forced to troubleshoot a Microsoft RDP session getting stuck at configuration must understand these key steps to fix their issue and be able to adapt these steps to their environment. Continue Reading
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Tip
18 Dec 2020
How to set up Microsoft Teams on WVD
Organizations that rely on Microsoft Teams may want to consider deploying the application via WVD. They can learn how that process works in this step-by-step guide. Continue Reading
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Tip
11 Dec 2020
How to fix 8 common remote desktop connection problems
When the connection between a desktop and its host fails, it's time to do some remote desktop troubleshooting. Check firewalls, security certificates and more if a remote desktop is not working. Continue Reading
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Tip
04 Dec 2020
How to select the best Windows Virtual Desktop thin client
While thin clients aren't the most feature-rich devices, they offer a secure endpoint for virtual desktop users. Learn how to evaluate different options for Windows Virtual Desktop. Continue Reading
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News
02 Dec 2020
Amazon brings Mac mini to AWS
Amazon's new EC2 Mac service offers the macOS on Mac mini hardware to developers who want to build Xcode applications for the Mac, iPad, iPhone and the Apple Watch. Continue Reading
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Tip
20 Nov 2020
How to troubleshoot a VMware Horizon black screen
One of the most common issues with VMware Horizon virtual desktops is a black screen displaying and crashing the desktop, so IT admins should learn how to troubleshoot this issue. Continue Reading
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Tip
13 Nov 2020
5 reasons printer redirection causes Windows printing problems in RDS
Windows printing problems are a pain. If you have printer redirection issues with the Remote Desktop Protocol in RDS, check user permissions, client requirements and more. Continue Reading
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News
28 Oct 2020
Google, Parallels improve Windows on Chromebooks
The Google-Parallels technology provides access to Windows software on Chromebooks. The new product could make Chrome OS laptops more attractive to enterprises. Continue Reading
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News
05 Oct 2020
VMware bolsters Workspace One security with Secure Access
With the new Secure Access, VMware says remote workers will have a better and more secure way to use their Workspace One virtual desktops and applications. Continue Reading
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Feature
24 Sep 2020
Solve the mystery of VDI licensing
A VDI deployment is tricky enough without worrying about having the right VDI licensing. Stay one step ahead of the problems by knowing which license to use. Continue Reading
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Feature
23 Sep 2020
Monitor VDI with these top tools
VDI monitoring helps IT pros get to the bottom of end-user experience issues. Understand what to monitor, and review some of the top VDI tools on the market. Continue Reading
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Tip
16 Sep 2020
Compare Nutanix Frame vs. Citrix Managed Desktops
While Nutanix isn't as invested in the end-user market as Citrix, both desktop-as-a-service vendors offer benefits for business use cases. IT must evaluate which is the better fit. Continue Reading
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Feature
14 Sep 2020
VDI vs. RDS: What are the differences?
The difference between a VDI and an RDS desktop may be small for users, but for IT, the decision of how to host its virtual desktops is extremely important. Continue Reading
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Answer
08 Sep 2020
How does Citrix work on a Chromebook?
Organizations looking for cost-effective laptops may consider Chromebooks, but IT must learn if these endpoints can coexist with existing business technologies, such as Citrix. Continue Reading
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Tip
14 Aug 2020
Learn the Windows Virtual Desktop setup process
Organizations looking to set up Windows Virtual Desktop machines can do so with Azure Resource Manager, but admins must ensure their environment has the necessary prerequisites. Continue Reading
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News
27 Jul 2020
Microsoft contemplates new DaaS product, 'Cloud PC'
Unexpected consumption costs mar companies' adoption of the cloud. The reported Microsoft Cloud PC, with per-user pricing, could ease that issue. Continue Reading
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Opinion
16 Jul 2020
Settle the thin client vs. PC debate for VDI endpoints
IT has the responsibility to provide virtual desktop endpoints that maximize UX based on the use cases, so admins should learn the different sides of the thin client vs. PC debate. Continue Reading
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News
16 Jul 2020
Citrix-Microsoft partnership aimed at Azure, Office
A new Citrix-Microsoft team-up is intended to ease the challenges of dealing with a hybrid workforce. The companies aim to improve moving to the cloud and working digitally. Continue Reading
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News
08 Jul 2020
Citrix vulnerabilities affect ADC, Gateway, SD-WAN
Citrix vulnerabilities in several of its networking products expose its customers to hackers looking to infiltrate computing systems. Continue Reading
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Feature
15 Jun 2020
Home network setups pose remote work challenge
Having Citrix Workspace in place pre-pandemic made the shift to remote work easier for William Fry employees, but shoddy home networks posed a significant hurdle for the IT team. Continue Reading
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Feature
15 May 2020
Parallels RAS pushes remote work flexibility
Industry observers say Parallels RAS' speed of deployment, ease of use and compatibility with varying devices helps businesses retain remote work flexibility. Continue Reading
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News
08 May 2020
Citrix App Protection helps secure remote work
More employees are using personal devices to access corporate data than ever before. Citrix App Protection hopes to mitigate the risk. Continue Reading
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News
29 Apr 2020
NetApp acquires VDI vendor CloudJumper
NetApp looks to edge its way deeper into virtual desktop infrastructure territory with its acquisition of CloudJumper. Continue Reading
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Feature
16 Apr 2020
Future of remote work will be heavily influenced by COVID-19
COVID-19 has made working from home a reality for many workers, but what is the future of remote work? Will current policies persist, or will it be back to business as usual? Continue Reading
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News
01 Apr 2020
Digitizing events like Citrix Synergy has benefits, drawbacks
What does it mean to move a conference, like Citrix Synergy, online? Experts discuss how conferences are adapting to a COVID-19 world -- and what the future could bring. Continue Reading
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Opinion
30 Mar 2020
Citrix App Protection prevents keyloggers, screenshots on unmanaged devices. Here’s how it works
As more people work from home right now—the chance they access CVAD from a personal device increases, making App Protection worth considering. Continue Reading
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News
19 Mar 2020
Preferred Mutual relies on VMware virtual desktops during pandemic
COVID-19 is pushing many firms to send employees home. In this Q&A, Preferred Mutual's Ben Moore discusses how VMware virtual desktops eased the transition. Continue Reading
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Opinion
17 Mar 2020
Citrix Synergy 2020 moves to online-only format. We’ll still have plenty of coverage as usual.
We’ll also be covering Okta Oktane online on April 1. Google Cloud Next has been pushed back. Continue Reading
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Opinion
17 Mar 2020
VMware Horizon Cloud on Azure launches support for Windows Virtual Desktop
Customers won’t see a huge number of technical changes, but the licensing and strategy implications sure are significant. Continue Reading
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Opinion
12 Mar 2020
Teradici Cloud Access Software supports Azure Stack Hub. Let’s take a look
Marius Sandbu outlines the latest in Azure Stack Hub, and where it could make sense for VDI. Continue Reading
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Opinion
11 Mar 2020
Citrix: CVAD Current Release on-prem will no longer support cloud-hosted VDAs
Customers are advised to use Citrix Cloud or the CVAD LTSR. Continue Reading
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Opinion
10 Mar 2020
A look at Citrix Gateway vs. Citrix Gateway Service
The features and functionality of Citrix Gateway and Citrix Gateway Service products may be confusing. Jo Harder delves into the difference between the two, as well as reasons to choose one over the other. Continue Reading
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Opinion
02 Mar 2020
What’s new in Login VSI Login Enterprise?
Employee experience is just one of several factors driving a wave of monitoring buzz. Continue Reading
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Tip
28 Feb 2020
VMware Horizon View troubleshooting guide for desktop admins
IT pros can read this VMware Horizon View troubleshooting guide to learn how to set up desktop troubleshooting in Horizon and identify connection, UX and authentication issues. Continue Reading
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Opinion
17 Feb 2020
Lakeside Software takes equity investment in the latest sign of the end user experience wave
Lakeside will double engineering and add business leadership roles. Continue Reading
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Opinion
05 Feb 2020
IGEL Disrupt 2020, Part 2: Updated UD3, new UMS web console, and session notes
Jed Ayres is now CEO; how the Frame client works on IGEL OS; WVD on Azure Stack; and more. Continue Reading
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Opinion
03 Feb 2020
What’s new in Stratodesk’s NoTouch OS Velma Lakes release?
Stratodesk overhauled their thin client software with new management, cloud, and architectural features. Continue Reading
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Tip
30 Jan 2020
Differences in thin client support across VDI vendors
The thin client support that virtualization vendors provide is often changing, and IT professionals must understand that each vendor takes a unique approach to thin clients. Continue Reading
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Tip
20 Jan 2020
5 common Citrix printing issues and how to troubleshoot them
Printing is one of the most frustrating areas of IT management, especially as a VDI admin. Troubleshoot five common Citrix printing issues with these tips and tricks. Continue Reading
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News
15 Jan 2020
Citrix's performance analytics service gets granular
Citrix says its new performance analytics service for its Virtual Apps and Desktops platform will better identify the root cause of performance issues. Continue Reading
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Opinion
07 Jan 2020
Citrix’s employee experience focus unfolds with Workspace intelligent experience at the center
It’s been a year since Citrix started pivoting toward general-purpose customers and acquired Sapho to be front and center of it. Continue Reading
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News
06 Jan 2020
Citrix ADC vulnerability discovered, temporary fix released
A security firm said a Citrix ADC and Citrix Gateway vulnerability could affect more than 80,000 companies. Immediate action was recommended, but the holidays might have complicated things. Continue Reading
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Opinion
11 Dec 2019
VMware Workspace ONE for Microsoft Endpoint Manager: What does it mean?
Again, one of the big questions is when you want to move on from SCCM. Continue Reading
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Answer
04 Dec 2019
Can IT use VMware Horizon View without vCenter?
Running VMware Horizon View without vCenter is possible but impractical. Understand why an organization would want to use this setup and what the implications are. Continue Reading
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Opinion
20 Nov 2019
Citrix Cloud services: Ready for prime time?
With Citrix Cloud services accounting for nearly 20% of new licenses sold by Citrix, the service is becoming mainstream, but not everyone has hit the OK button. Continue Reading
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Feature
18 Oct 2019
5 Windows Virtual Desktop management tools to consider
Deep management capabilities are important, even in a cloud desktop implementation such as Windows Virtual Desktop. Discover five third-party tools that support a Windows Virtual Desktop deployment. Continue Reading
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Opinion
16 Oct 2019
An update on Workspot: Funding, growth, and their ‘cloud desktop fabric,’ aimed at the enterprise
Workspot is now targeting enterprise customers, with the ability to deploy, monitor, and manage, desktops across any Azure region. Continue Reading
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Feature
27 Sep 2019
3 steps to lock down VDI security
Despite a popular myth, virtual desktops are susceptible to security breaches just like traditional desktops. IT admins can improve VDI security by following these best practices. Continue Reading
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Tip
25 Sep 2019
4 ways to handle Windows Virtual Desktop management
IT admins who deploy Windows Virtual Desktop should know how to use and manage the service first. Here are four ways to use Windows Virtual Desktop effectively. Continue Reading
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News
24 Sep 2019
HP's purchase of endpoint security vendor Bromium a win for IT
Analysts describe HP's Bromium acquisition as a safe, cheap, smart bet in its push to compete with Dell. It's also another sign of rapid consolidation in the endpoint security market. Continue Reading
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Video
24 Sep 2019
How to perform per-machine install of Microsoft OneDrive, Teams for VDI
Microsoft OneDrive and Teams can be challenging for VDI, but a per-machine installer can make the process much easier. Watch this video to find out the details. Continue Reading
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Tip
11 Sep 2019
Navigate Office 365 licensing issues with VDI
Office 365 can come with some tricky licensing situations, especially for VDI admins. Explore this rundown of licensing issues and some potential solutions. Continue Reading
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Opinion
10 Sep 2019
What does employee experience mean to end user computing?
Striving towards a better employee experience, Citrix and VMware are working on a bevy of new products. Is this the new, expanded definition of EUC? Continue Reading
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Opinion
06 Sep 2019
Horizon Services for Multi-Cloud finally shows the future of VMware’s broker strategy
Horizon 7 and Horizon Cloud will be under the new control plane. We also look at Horizon and WVD, and Horizon DaaS on VMware Cloud on AWS. Continue Reading
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Tip
05 Sep 2019
How to use Samsung DeX for remote desktop clients
Organizations can harness the capabilities of Samsung DeX and Windows Virtual Desktop to transform mobile devices into thin clients. Discover how to get started with the process. Continue Reading
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Answer
28 Aug 2019
When should IT use thin clients for VDI?
Thin clients are less expensive than PCs, but they also come with limitations. Find out if thin clients will work well within your organization. Continue Reading
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Feature
28 Aug 2019
Follow Citrix VDI best practices for a successful deployment
Citrix Virtual Apps and Desktops is a complicated product with a lot of different facets. Dig into these best practices to ensure a smooth deployment and management. Continue Reading
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Tip
21 Aug 2019
Get to know Citrix Virtual Apps and Desktops LTSR and CR
Determine the differences between Citrix Virtual Apps and Desktops LTSR and CR, and understand why many customers are reluctant to make the switch from LTSR to CR. Continue Reading
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Opinion
21 Aug 2019
A technical review of Citrix Managed Desktops
Jo Harder discusses the new capabilities of Citrix Managed Desktops and compares with Citrix Virtual Apps and Desktops Service, as well as presents a hands-on review. Continue Reading
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News
14 Aug 2019
Customers can interact with new VMware DaaS product at VMworld
VMware's new desktop-as-a-service product will get some play at VMworld. How Managed Desktops differs from its Horizon 7 offering is still a mystery. Continue Reading
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Tip
12 Aug 2019
Best practices to prevent RDP security issues
IT can prevent RDP security issues in a few ways. Learn how to use Group Policy and other best practices to protect against an RDP-based attack, and learn about BlueKeep. Continue Reading
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News
08 Aug 2019
Citrix Managed Desktops close to GA release
Citrix Managed Desktops, which will be released Aug. 26, is meant to make managing desktops for IT easier by having Citrix control the management aspects of virtual desktops. Continue Reading
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Feature
05 Aug 2019
Windows Virtual Desktop forces VDI market to adapt or risk failure
In this Q&A with a company that helped developed Windows Virtual Desktop, dig into how it will affect the VDI market and the road that Microsoft took to develop the service. Continue Reading
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Tip
31 Jul 2019
How to optimize Citrix and Microsoft deployments for VDI
Citrix and Microsoft offer a variety of integrations to enhance their products. Find out what they are, and how organizations running VDI can take advantage of them. Continue Reading
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News
31 Jul 2019
Parallels Remote Application Server brings AI, 2FA to SMBs
Parallels added new capabilities to its Remote Application Server product, including better reporting and monitoring for management and easier access to daily applications. Continue Reading
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News
29 Jul 2019
Browser OS could turn the browser into the new desktop
In this Q&A, VDC Research's Eric Klein explains why Chrome OS has jumped ahead of the market by providing a browser OS that addresses enterprise use cases. Continue Reading
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Tip
18 Jul 2019
How to manage Windows Virtual Desktop printing problems
Windows Virtual Desktop printing is somewhat complicated. Learn about the products that can simplify print management for IT and make printing more seamless for end users. Continue Reading
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News
17 Jul 2019
CloudJumper partnerships support Windows Virtual Desktop
CloudJumper has partnered with ThinPrint, IGEL and Nvidia to support printing, cloud workspace deployment and more in Microsoft's Windows Virtual Desktop. Continue Reading
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News
17 Jul 2019
Windows virtual desktop software gets closer to public release
As a potential release date for Windows Virtual Desktop looms, Microsoft is making sure its most popular applications are optimized to run within a virtualized environment. Continue Reading
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Opinion
15 Jul 2019
A quick look at deviceTRUST, a simple conditional access tool for virtual desktop environments
deviceTRUST rides entirely on top of your existing desktop virtualization environment and is configured via Group Policy, so it can be used without any additional infrastructure at all. Continue Reading
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Opinion
11 Jul 2019
Why perceived Citrix Cloud costs may not align with reality
Citrix is encouraging its customers to move their VDI deployments to the cloud. But the company's marketing ploys don't often mention the real costs of moving to Citrix Cloud. Continue Reading
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Opinion
10 Jul 2019
A technical introduction to Citrix Cloud Federated Authentication Service
Citrix just released Cloud-Enabled Federated Authentication Service (FAS) in Tech Preview. Jo Harder delves into federation to help you determine if and how this new feature may benefit you. Continue Reading
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Opinion
09 Jul 2019
Lakeside SysTrack 9 asks the question: How is automation changing your helpdesk?
Lakeside is building on their analytics and AI strategy with more reactive and proactive monitoring and healing capabilities in Lakeside SysTrack 9, which is new and GA today. Continue Reading
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Answer
25 Jun 2019
What should IT consider when choosing VDI antivirus software?
Virtual desktops are just as susceptible to cyberattacks as any physical desktop. Here's what IT administrators need to know about choosing the right VDI antivirus software. Continue Reading