Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates ...
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ...
Using multiple communication and collaboration tools can cause productivity headaches. There are steps IT can take to avoid these...
The vendor's AI-backed tool uses multiple cameras to capture in-office users' best angles and present them onscreen to boost ...
A lack of data trust can undermine customer loyalty and corporate success. To avoid the consequences, understand the effects of ...
As part of the open source community developing the data storage platform, the vendor unveiled the platform's latest iteration ...
Conversational AI platforms have well-documented drawbacks, but if they are regulated and used correctly, they can benefit ...
AI can potentially help businesses avoid -- and even counteract -- inflation. Machine learning may be better at this than large ...
Manufacturing is moving into the industrial metaverse where companies create and run virtual models of physical facilities, ...
Project leaders can navigate post-ERP implementation challenges by taking these steps. Get tips on when to tackle to-do list ...