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4 knowledge base article templates
Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.
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4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language.
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What does a knowledge management leader do?
Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to make connections and guide people.
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5 integrations for your CMS
To get the most out of a content management system, organizations can integrate theirs with other crucial tools, like marketing and collaboration software.
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5 integrations for your CMS
To get the most out of a content management system, organizations can integrate theirs with other crucial tools, like marketing and collaboration software.
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Adobe adds new Acrobat extension PDF tools in Google Chrome
The updates let Google Chrome users alter PDF documents by adding comments, markups, highlights, signatures and image cropping all from the browser window.
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Information Management and Governance Evaluate
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SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush.
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How to incorporate social media into SEO strategies
While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's digital marketing strategy.
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Knowledge Management Get Started
4 knowledge base article templates
Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.
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Data management strategies News
Databricks introduces Delta Lake 3.0 to help unify data
As part of the open source community developing the data storage platform, the vendor unveiled the platform's latest iteration with data unification the main goal of the update.
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4 knowledge base article templates
Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.
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What does a knowledge management leader do?
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8 software tools for knowledge sharing and collaboration
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What are the benefits of a knowledge base?
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How to make a successful e-commerce website
E-commerce sites can offer a high ROI because they require less investment than physical stores. However, they may fail to generate revenue without proper design and marketing.
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4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language.
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Top 8 knowledge base products in 2023
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E-Handbook | December 2021
Content collaboration tools shift into hyperdrive
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Automated document management system tools transform workflows
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Adobe Sign business workflows bypass COVID-19 restrictions
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E-Handbook | August 2020
Content collaboration tools streamline digital media workflows
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E-Handbook | October 2019
AI optimizes content management workflows, personalizes CX
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Enterprise Content Management Basics
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web development framework (WDF)
A web development framework is a set of resources and tools for software developers to build and manage web applications, web services and websites, as well as to develop application programming interfaces (APIs).
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4 knowledge base article templates
Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.
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Microsoft Power Apps
Power Apps is a suite of Microsoft products that enable both developers and nontechnical users to build custom applications to fulfill various business needs.
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Box to inject generative AI into content management platform
The vendor is working with OpenAI to put the AI research lab's GPT technology into its content management platform. Challenges include limiting AI copyright breaches.
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Adobe adds new Acrobat extension PDF tools in Google Chrome
The updates let Google Chrome users alter PDF documents by adding comments, markups, highlights, signatures and image cropping all from the browser window.
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OpenText's CEO on content AI, cloud strategy and hybrid work
OpenText CEO Mark Barrenechea discusses the state of Magellan, the massive Micro Focus acquisition, the metaverse and more in this wide-ranging conversation.